Customer asset protection

A comprehensive cybersecurity framework is in place to help safeguard customer information and assets against potential risks, vulnerabilities, and emerging threats. We regularly conduct security assessments, stress testing, and audits to evaluate our systems, identify potential weaknesses, and maintain strong security practices in line with applicable industry standards and requirements.

We implement the following security tools, technologies, and measures to help protect our systems, data, and users:

  • 2FA (provided by Google Auth) to ensure account security and prevent any unauthorised access to user’s account.
  • Mandatory Bitcoin address whitelisting feature
  • Cold storage of digital assets with Multisignature technology
  • Hardware security modules with rating of FIPS PUB 140-2 Level 3 or higher
  • Full risk check after every order placement and execution
  • Encrypted SSL (https) to encrypt and secure our website’s traffic.
  • All passwords are cryptographically hashed (using bcrypt with a cost factor of 12) while all other sensitive data is encrypted.
  • Cloudflare to mitigate potential distributed denial-of-service (“DDoS”) attacks.
  • Regular tests and check-ups by our technical team.
  • On-going and IT security assessments are executed to keep up to date with new potential vulnerabilities.

Investing infrastructure

EmpowerCiti’s investing engine is built with a strong focus on performance, reliability, and industry best practices. Our systems are carefully designed to reduce latency and support fast, efficient order execution. The platform continuously monitors key risk factors, including available buying power, buying power requirements, maximum order size, maximum position size, profit and loss thresholds, and odd-lot allowances. A comprehensive risk assessment is performed after each order is submitted to help maintain appropriate risk controls. Empowerciti is committed to providing a robust, dependable, and sophisticated investing technology platform designed to support a seamless investing experience.

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